Shipping
How do we ship?
We ship prints via USPS
priority mail. We ship books via USPS book rate. In the
event that you need your order sooner, you can request
Federal Express service.
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How
do we ship unframed prints?
Unframed prints are shipped
flat, inside a special tissue-lined portfolio, which is
then packed into a durable corrugated container to
ensure it will arrive in perfect condition.
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How
do we ship posters?
Posters will be shipped by USPS priority mail in durable shipping
tubes designed for easy removal of the art within.
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Do
we ship to countries other than the US and Canada?
Orders received from countries
other than the US and Canada should be paid for with
Mastercard or Visa.
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How
long does it take for me to receive my order?
Depending on shipment location
most prints shipped within the United States should
be received within seven to ten days. Prints shipped to
Canada should be received within ten to fourteen days.
Books take a few days longer than prints and are shipped
separately.
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Prints
Will
the sun damage my limited-edition print?
All printed reproductions fade
when exposed over time to bright light, with the
exception of giclees. To safeguard the
longevity and value of your print, we
urge you to display it away from direct sunlight.
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Do
all of Donna Green's prints have her signature through
the images appears on the website?
No. We have reproduced an
enlarged Donna Green signature across the face of each
image on this website as a form of electronic copyright
protection. We do not do this on the print you purchase.
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Will
Donna sign my print?
Yes, every limited-edition
print is signed by Donna and is numbered or dated for
added value.
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Books
Will
Donna sign my book?
Yes, Donna autographs books on
request.
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What
is Donna's next book?
Donna's next book, to be
published in 2006, is entitled "A
Knights Tale by Donna Green. A journal for children with
cancer."
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What
is the difference between the deluxe and standard
editions?
Our standard editions tend to
look like, and have the production values of, the best
books typically found in bookstores. They have dust
jackets and are printed on good-quality paper in
full-color. The deluxe editions have higher production
standards and are slightly more expensive. They are
typically printed on smaller presses, which permit
greater control over color. Some are printed in five --
rather than the usual four - colors enabling us to
reduce the harsh contrast that sometimes exists between
text and pictures. The easiest difference to recognize
is the design of the cover. The deluxe editions always
have real cloth stretched over the spine giving it the
appearance of a keepsake book. Occasionally, we use
special inks for the title, e.g. gold.
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Miscellaneous
Are
gift certificates available?
Yes, we have gift certificates
available in any denomination. For more information,
please call us at (800) 840-0205.
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Is the
brochure in color? How much does it cost?
The brochure is in full color
and is formatted to allow you to easily compare every
image. The brochure is sent to you free of charge. Click Here to order your personal brochure.
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